UM Health Plan Coverage has ended.

Coverage through UM Health Plan has ended.  Please see below for additional information.

Plan Closure

Why is UM Health Plan closing?
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Like many health plans, UM Health Plan has experienced significant financial losses over the past few years. After a thorough business and financial assessment, UM Health has made the difficult decision to close UM Health Plan.

This announcement comes after a comprehensive evaluation of the plan’s financial sustainability, market trends, and the evolving needs of our members.

We recognize the importance of affordable and reliable health care, and this decision was not made lightly. Despite significant efforts to maintain the plan, the increasingly competitive health insurance landscape, and the Centers for Medicare & Medicaid Services (CMS) changes to Medicare Advantage plans have made it unsustainable to continue offering the high level of service our members deserve.

Plan Closure

Is UM Health Plan being acquired by another health plan or is it closing?
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UM Health Plan is closing. Member coverage has ended.

Plan Closure

When will employers and members be notified that the health plan is terminating coverage? Is there a link on the website to the notification document? Was the member's provider notified?
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Individual and group members: Written notification about the plan was ending was mailed to Individual and Group members prior to Oct. 2, 2025.

Plan Closure

Who were discontinuation or non-renewal notices sent to? Will it be sent to group, individual, or Medicare members only?
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Individual and group members: Written notification about the plan ending was mailed to Individual and Group members prior to October 2, 2025.

Medicare members: Written notification of the plan ending was mailed to members prior to Oct. 2, 2025.

Plan Closure

When will annual tax documents be mailed? If there are questions, who does the agent contact?
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Annual tax documents will be provided in accordance with applicable laws, which generally state 1099s must be sent by January 31. For questions regarding your annual tax documents please email Finance@UofMHealthPlan.org.

Plan Closure

How long will customer service be available?
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Medicare members: The Medicare customer service call center will be available through May 31, 2027.

Individual and group members: The UM Health Plan Customer Service call center will be available through Aug. 31, 2026.

Plan Closure

What’s happening at UM Health Plan?
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UM Health Plan is closing operations and terminated all health plan coverage.