Providers

University of Michigan Health Plan is closing and all coverage has ended. 

Any claims incurred through the members coverage period should be submitted as soon as possible to the University of Michigan Health Plan:
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‍In-Network:  University of Michigan Health Plan at PO Box 30377, Lansing MI 48909-7877
‍Non-Network:  PO Box 247, Alpharetta, GA30009-0247 or use the payer ID 07689.


   NOTE: If you still have unsubmitted In-Network claims after 7/31/2026, please drop to    paper and mail to the University of Michigan Health Plan at PO Box 30377, Lansing MI    48909-7877.
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As we complete closing activities:

- We encourage you to wait 30 days before resubmitting a claim to reduce the    occurrence of duplicate claims which delay processing.

- We no longer accept prior authorizations.

- Commercial claims appeals must be filed within 60 days of denial.

- The University of Michigan Health Plan customer service team can be reached at 1-   800-832-9186.

- UM Health Plan may still request records required for Regulatory Audits.  Records will    be requested through our normal process.

Please review our Frequently Asked Questions for additional information on the plan closure.

Thank you for your partnership with University of Michigan Health Plan and for everything you have done to help our members live their best lives.